People always ask me what makes a restaurant successful. Is it the food? Is it the service? What's the elusive combination of elements that creates a winning hit for a restaurant? Unfortunately, there's no easy answer. I've been devouring every tasty morsel made on Maui for the last 43 years and writing about it for the last 20, so I know: there's no definitive formula for … [Read more...] about Jen Russo reflects on MauiTime’s 20th anniversary, what makes a successful Maui restaurant
Steven Cappelli
Casanova Maui in Makawao Gets Best Italian in State from Open Table
Every morning Steven Cappelli, the owner of Casanova in Makawao, gets up and reads reviews from Open Table, Yelp and Trip Advisor. “My mornings start with reading these reviews,” says Cappelli. “What a way to start the day, I know. My phone gets the notifications. But I really use it as a training tool. In the beginning of social media sites like this, it was very emotional. … [Read more...] about Casanova Maui in Makawao Gets Best Italian in State from Open Table