Eh, Doc! I had an appointment scheduled with you one recent morning. I woke up early, rushed to drop off my husband at work, rushed my little boy to take him early to daycare so that I would be on time for my annual appointment with you. I live in Haiku and it’s a 30-minute drive to get to your office. I got there on time, then was told to take a seat in the waiting room. I expected an approximate of 15 minute delay, the usual. What I did not expect was to sit there for 15 minutes, then get taken to the examination room and get told to take my tops and bottoms off. “The doctor will be right here,” your assistant said, and then I waited there half-naked for another 40 minutes. Have you tried sitting naked in a cold room for 40 minutes, hoping someone might come in and talk to you? At the 50-minute mark I’d had enough, so I put my clothes back on and walked out. At the check-in counter, when I told the assistant that I wished to reschedule because I have a life and can’t wait any longer, I got the worst stink-eye look ever. Oh my God! How dare I stand up for myself! This is not Aloha. This is not okay.
Illustration by Ron Pitts