Just wanted to thank the wonderful guest whose disregard for an out-of-order bathroom sign ended my employment. I did apologize and do my best to make things right with you but you weren’t even satisfied with the free dinner, refund on your discounted lunch and $100 gift card. You still slammed the restaurant on a review site–naming me–which resulted in my immediate termination. I’ve been working at this establishment since it opened, have given heart and soul to develop and improve operations and have received numerous compliments on my professionalism and dedication to that restaurant. Shame on you for blowing the situation out of proportion and shame on the establishment for not standing behind a highly accomplished and incredibly dedicated employee.
Illustration by Ron Pitts